Quality Control
The quality and
consistency of the work that we provide is our most important mission and
is accomplished as follows:
-
Crew members are trained and work side by side with designated veteran trainers for several weeks before they are released to a crew.
- Each crew has a Foreman who is responsible for the supervision of the job and the entire crew. These individuals typically have between 6 and 12 months of experience before becoming Foreman.
- We keep the same crews on the same customer sites to maximize the crew's familiarity with the unique needs of each customer site.
- The crews are given detailed work orders that address any of the customer's unique needs or requests. These instructions also include site-specific information pertaining to wash water recovery and appear on every work order.
- Each crew's work is inspected by field supervisors regularly. Any deficiencies noted by the field supervisors are corrected immediately and later reported to management.
- We batch mix all of
our own soaps, and manufacture our own pressure washers in-house. This
helps us control the quality and reliability of the products and
equipment that we use.